Privacy Policy
Who We Are
Holiday Hearts is a registered 501(c)(3) nonprofit organization dedicated to providing holiday support, décor, and gifts to individuals, families, and community organizations in need.
We are committed to protecting your privacy and handling your personal information with care, transparency, and respect.
Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our website, we may collect:
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Name
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Email address
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Phone number
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Mailing address
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Donation details (processed securely through third-party platforms)
b. Nomination & Program Information
If you submit or are included in a nomination:
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Names of individuals or families
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Contact information
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General circumstances or needs (shared voluntarily)
c. Volunteer & Sponsor Information
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Contact details
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Organization or business information
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Participation preferences
d. Automatically Collected Data
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IP address
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Browser type
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Pages visited
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Cookies and usage data
How we use your information
We use your information to:
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Process donations and send receipts
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Review and manage nominations
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Coordinate volunteers, sponsors, and programs
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Communicate updates, events, and opportunities
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Improve our website and user experience
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Maintain internal records and compliance
We do not sell or rent your personal information.
How we use your info
We may share information only when necessary:
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Service Providers: Payment processors (e.g., donation platforms), email services, or website tools
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Program Coordination: Limited sharing with trusted partners to fulfill Holiday Hearts programs
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Legal Requirements: If required by law or to protect our organization
We ensure that any third parties we work with maintain appropriate data protection standards.
Cookies & Tracking
Our website may use cookies to:
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Improve site functionality
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Analyze traffic and usage patterns
You can disable cookies through your browser settings at any time.
Data Protection
We implement reasonable safeguards to protect your information, including:
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Secure hosting environments
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Limited access to sensitive data
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Trusted third-party tools
However, no method of transmission over the internet is 100% secure.
Your Rights & Choices
You may:
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Request access to your personal information
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Request corrections or updates
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Ask us to delete your information (where applicable)
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Opt out of communications at any time
To make a request, contact us at: info@holidayheartsva.org
Third Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
Update to this Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.